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Who are we looking for?

Great vision without great people is impassable. We at Bonford are on a race/marathon to perfection and barely out of breath. We are transforming direct-to-consumer experience everyday with technology and reliable workforce. A place where the process of creation is encouraged, we tolerate honest mistakes and learn from them. Whatever we do, we do it with passion and precision.

Want to join Team Bonford?

Check current openings below

Customer Relation Manager, New Delhi

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Job Description
Customer Care Manager for specific online product for international customers.

Responsibilities include:

  • Must have Excellent communication skills in English; written and oral is a must.
  • Handling & resolving customer queries for international customers over the call and email.
  • Understand our existing clients requirements clearly and communicate the same to the technical team
  • Maintain a good relationship with the existing clients either through mail
  • Can join immediately
  • Desired Candidate Profile
  • Must be proficient in spoken and written English.
  • Good Communication skills
  • Be proficient in MS office
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Logistics Manager, New Delhi

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Key Responsibilities :
Work closely with the leadership team to devise and implement the logistics strategy.

  • Assume responsibility to deliver key logistics KPIs and SLAs - both domestic and international shipments.
  • Handle a team of 10+ executives to build a rock-solid logistics team.
  • Set-up and institutionalize SOPs, ensure strong compliance with SOPs and partner in continuous improvement to streamline the Ops relentlessly.
  • Negotiate with vendors to get the best rates for all logistics needs.
  • Liaise with the procurement and accounts team to get material delivered and documentation complete.
  • Provide supporting documentation for audits.

Must haves :

  • 5+ years of overall experience in logistics, with the demonstrated leadership of managing a logistics team of 10+ people
  • A strong network of transporters, shipping lines, freight forwarders, 3PLs to liaise and get shipments delivered on time
  • Strong negotiating skills to get best rates from vendors
  • Proficient in MS Office
  • Go getter, high ownership, and action-orientation
  • Passionate about being a part of an industry-disrupting business
  • Excellent verbal and written communication abilities
  • Ability to deal with highly ambiguous challenge
Apply

Content Writer, New Delhi

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The candidate should be good at writing, reviewing and publishing web content for in-house requirements as well as for third party websites (outreach articles). Proactively update and handle website landing pages and blogs. Monitoring & responding to user-generated content. Content types include: short articles, feature length (1000+ words) articles, PR articles, video scripts, Twitter / LinkedIn / Facebook updates & posts, product & service descriptions & informational content.

The ideal candidate should be able to effectively repurpose and repackage content to engage users across various channels. Should filter information into clear and concise text and have ability to present content in the most engaging manner.

Excellent writing skills & command over English language is a must. Knowledge of technology, SaaS and experience in creating content for the web is a huge plus.

Responsibilities:

  • Write creative, unique, and relevant online content for articles, websites, blogs and other emerging formats.
  • Comfortable working under timelines and a goal-based approach.
  • Researching and gathering useful information and writing relevant content as per the style, tone, and requirements.
  • Should filter information into clear and concise text and have ability to present content in the most engaging manner.
  • Creative thinker with the ability to transform technical and digital information and processes into compelling stories.
  • Develop grammatically correct and quality content across different verticals.
  • Analyze information from multiple sources (SME, Offline and Online) and use them to create original documents for a wide variety of corporate and academic clients.
  • Analyze content and break down data into different logical formats and structures.
  • Ensure consistent internal and external communication of the brand, messaging and tone across the buyers journey. Demonstrate consistency and clarity in showcasing Bonford's brand voice across every touch point. Conduct rigorous quality checks on every piece of outbound content.
Apply

We always welcome exceptional talent. If your profile is not listed and you think we can work together then write to us at career@bonford.com

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